Skreenfluence aims to provide high-quality learning experiences. We encourage users to review course details carefully before purchasing.
1. Refund Window
Refund requests may be made within 48 hours of purchase, provided that:
- Less than 25% of the course content has been accessed
- No certificate of completion has been issued
- Downloadable materials have not been fully accessed
2. Non-Refundable Cases
Refunds are not applicable if:
- The course has been substantially completed
- Certificate has been issued
- Request is based on change of mind after usage
- Course was purchased at a discount or promotion
3. Technical Issues
If a verified technical issue prevents course access and cannot be resolved within a reasonable time, a refund may be issued after review.
4. Refund Processing
Approved refunds will be processed within 5–7 working days to the original payment method.
5. Final Decision
Skreenfluence reserves the right to approve or deny refund requests in accordance with this policy.